Hashtag Group (Pty) Ltd ("Hashtag Group", "we", "us") respects your privacy. This policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or purchase products.

Information we collect

Contact details (name, email, phone, company) when you submit our contact form
Order and delivery details when you shop on our website
Payment references processed by our payment provider (we do not store card details)
Technical data such as browser type, pages visited, and referral source via analytics

How we use your information

Respond to enquiries and provide requested services
Process orders, payments, and deliveries
Send order confirmations and service-related communications
Improve our website, security, and customer experience
Comply with legal and regulatory obligations

Lawful basis (POPIA)

We process personal information where necessary to perform a contract, pursue legitimate business interests, comply with law, or with your consent where required.

Sharing and retention

We share data only with trusted service providers (e.g. email, payments, hosting, delivery) who need it to perform services for us. We retain information only as long as needed for the purposes above or as required by law.

Your rights

Under the Protection of Personal Information Act (POPIA), you may request access, correction, deletion, or objection to processing of your personal information. Contact us at connect@hashtaginc.co.za to exercise these rights.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure.

Contact

Questions about this policy? Email connect@hashtaginc.co.za.

Privacy Policy